Hiring the right roofing contractors is no easy feat. You are in a hurry to fix a leak or damaged roof, and at the same time, you want to hire a professional that will provide expert services. One of the easiest ways to tell whether a contractor is right is to ask questions.
If this is your first time, you must be wondering, what should I ask a roofer, right? To help you out, here are 4 questions to ask and how to react:
What are your full company names and physical address?
You want to work with a real registered business. If you have found the companies on the internet, contact them and ask them their business name and physical address. If they are using a P.O box, ask for their physical address.
You should be wary of a company without a physical address as they might be some shady guys working from their basement or garage. When asking the company name, be on the lookout for hesitation. The roofer should know their company name, and they shouldn’t think about it, right?
Don’t work with a company that sounds hesitant or unclear. If in doubt, ask for proof. No genuine roofer will have a problem sending you a copy of the state licenses or proof of insurance.
Using the information they send you, search for their business in state and federal directories to ensure they are genuinely registered. If they aren’t, you are in the hands of a fly by night contractor that is there to take your deposit then install inferior quality roofing materials.
Don’t contact that company again.
Do you have insurance?
Plenty of things can go wrong when the contractor is installing or repairing your roof, so only work with an insured service provider. Different states require different levels of insurance. To tell the level of insurance needed in your state, do a Google search, and ensure the contractor’s insurance matches or exceeds the minimum state requirements.
Don’t work with a contractor that is indecisive, hesitant, or doesn’t match local, state, or federal requirements. Remember, it’s easy for a company to say they are insured, so don’t take their word for it. Ask them the insurance amount. To prove they are truly insured, ask them to send you a copy of their insurance liability over email.
Who will be on the site?
Most good roofing repair companies will have many projects, so the owner of the company will rarely be present all the time. The good thing is most reputable companies have project managers that ensure your roof is properly installed per the local laws and manufacturer guidelines.
So if the owner of the company won’t be present at the time of roof installation, the project manager should be present. If the company representative tells you their roofers are highly experienced, so they don’t need supervision, run.
While it’s good for a company to have experienced roofers, roofing is complex, and things can quickly get out of hand when there no one running the show. You also have no one to go to in the event of a problem.
For peace of mind, work with a company that values your work and treats it with the respect it deserves. The company should send a dedicated project manager to oversee that everything is running properly.
Can you leave an estimate in my mailbox?
The best company to work with is one that isn’t too demanding and agrees to drop the estimate in your mailbox, right? Wrong!
Most homeowners ask for many price estimates so they can compare them and choose the most affordable one. While this sounds like an excellent idea, it often backfires as the contractors usually don’t complete the projects as per the agreed contract. This is because they often underestimate the scoop of the project.
A company that agrees to drop the estimate in your mailbox isn’t keen on understanding your project and asks you relevant questions to help them know more about what you are looking to achieve.
Sprint when a company agrees to drop or send the estimate. You want roofing companies Cos cob CT that want to fully understand your project and your expectations before coming up with a quotation.